Privacy policy
Last updated October 2026.
Who we are
This website is operated by Dr Tec Computers LLC (DrTec), with shops in Al Nuaimia 2 and Al Tallah 2, Ajman, United Arab Emirates. Contact: info@drtecuae.com.
What we collect
When you send a request through our contact form, we collect your name, phone number, and, if you provide them, your email address, location, device details and message. We do not use analytics or advertising trackers on this website.
Why we use it
We use these details only to reply to your request, arrange a repair, visit or quote, and keep a record of the service we provide. We do not sell your details or share them for marketing.
How long we keep it
We keep enquiry details for as long as needed to handle your request and meet our legal and accounting obligations.
Devices left for repair
When you leave a device with us, our technicians access only what the repair requires. Back up your data before your visit where you can.
Third-party services
This website loads fonts from Google Fonts and shows maps from Google Maps, which may receive your IP address. Links to WhatsApp and Google open those services under their own privacy policies.
Your rights
Under UAE data protection law, you can ask to see, correct or delete the personal data we hold about you. Email info@drtecuae.com.